RackPilot — how to set up and run your racking

A step-by-step guide for the factory owner and admin. Everything here is

done from the tablet/computer; the big TV updates by itself.

Tip: open the ☰ menu (top-left on the tablet) to reach Admin, Map,

TV, Find a pallet and Activity.

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1. Set up your racking

A new factory already comes with 10 rolling racks to get you going. To change

or add more:

1. ☰ menu → Admin.
2. Scroll to "Add several racks at once".
3. Type how many racks you need, the Deep (pallets front-to-back) and

High (levels), pick the Type, and press ➕ Create racks.

1. They're created and numbered automatically — 1, 2, 3 … carrying on from the

highest number you already have. Each zone numbers its racks from 1.

Rack types:

• Rolling LIFO — load and pick from the front; pallets push back (drive-in / push-back).
• Rolling FIFO — load at the back, pick from the front (flow racking).
• Static — every pallet stays in its own slot.
• Floor — block / floor stacking.

2. Different depth on different levels

Some racks are deeper on the bottom than the top. In the lanes table (Admin),

set "Per-level deep" to a list like 6,6,5,5 (one number per level, level 1

first). Leave it blank if every level is the same.

3. Load side — left or right

In the lanes table, the "Load side" column sets which side the rack loads from

on screen (Right or Left). Set it to match how staff face the real rack, so

position P1 (the front) shows on the correct side. It's display-only — it

never changes the stock.

4. Numbering & order

• Each zone numbers its racks from 1 automatically.
• The Order column controls left-to-right order on screen — lower numbers

come first. Change it and press Save (or Save all rack changes).

• Rename a rack any time in the Name box.

5. Put a pallet in

1. On the tablet, tap an empty (green) slot in the right rack/level.
2. Pick the product (or add a new one — you can snap a photo).
3. Set the quantity and tap Put in.
4. On rolling racks it loads at the front and pushes the others back, just

like the real thing. The TV updates instantly.

6. Take a pallet out / send to production

1. Tap the filled (blue) slot.
2. Choose Take out or Send to production.
3. On rolling racks the pallets behind roll forward to the front automatically.

7. Move a pallet

Tap a filled slot → Move → tap the empty slot to move it to (it can be in

another rack or level).

8. Flag a stuck pallet

Tap a slot → Mark stuck. It turns red on the tablet and flashes on the TV,

and the lane behind it is frozen until you clear the jam (the front spaces

stay usable).

9. Find any pallet

☰ menu → Find a pallet, type a product name, and it shows exactly **which

zone, rack, level and position** it's in. Tap a result to jump to it.

10. The big TV

1. Open ☰ → TV, then make the browser full-screen (press F11 on a PC).
2. Pick which zone the screen shows (top-right), or "All zones".
3. Use A− / Fit / A+ (top-right) to size it — Fit scales everything to

fit the screen with no scrolling. Each TV remembers its own size.

11. People & passwords (admin)

• ☰ → Admin → Add a person: create admin, user (staff) or viewer

logins. Add their email so they can reset their own password.

• Staff can only make changes on the factory network; viewers can look

from anywhere; admins can do everything from anywhere.

• Forgot a password? Use "Forgot your password?" on the sign-in page (needs an

email on file and email sending set up), or an admin can reset it in Admin.

• Passwords must be 8+ characters with an uppercase, a lowercase and a symbol.

12. The warehouse map (admin)

☰ → Map: draw your zones on the floor-plan (drag to move, corner to resize),

choose which products each zone allows, and add racks straight into a zone.

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Owner note: you (the platform owner) manage businesses and factories at

/owner, set each business's password, and see live usage on the

Dashboard. Each business signs in at the Factory login to reach only

their own factories.